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Welcome to your OREA Real Estate College "My Portfolio" account.
The My Portfolio account which the College has issued to you will contain all
communications from the College on academic and administrative matters. It is
the only official address which will be used to communicate with you.
This password protected account, accessed from the www.oreacollege.com
web site will provide you with the ability to:
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Enroll online for courses.
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Select examination date and location.
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Update contact information.
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View final course grades and print transcripts.
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Print official tax receipts.
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View history of courses completed.
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Receive confirmation of course enrollments.
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Order a variety of College products.
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Initiate transfers between courses and/or methods of delivery.
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Receive up-to-date College communications
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Track Mandatory Continuing Education credits.
The Ontario Real Estate Association is continually striving to enhance
educational and professional standards. The OREA Real Estate College Program
Standards were developed to act as a policy guideline to support OREA
objectives, and are subject to change. It is important that they be read prior
to starting our program and are reproduced below.
Contact Information:
OREA Real Estate College
99 Duncan Mill Road
Toronto (Don Mills), Ontario M3B 1Z2
Tel: (416) 391-OREA (6732) OR (866) 411-OREA (6732)
Monday to Friday,
8:30 am – 4:30 pm EST
Examination inquiries:
Examination Services
Fax: (416) 445-5591
COLLEGE PROGRAM STANDARDS
Administration/Course Fees
A $50 non-refundable administration fee is charged for the following services
(payable upon request):
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Course transfers
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Examination reviews
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Examination reschedule/rewrite requests
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NSF cheques
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Rush Marking
Administration/course fees are payable to the College by credit card (VISA,
MasterCard, American Express), certified cheque, or money order. Online and
telephone payments must be made by credit card. Debit/cash payments are
accepted for payments made in person. In the event a cheque accompanying a
written application is returned NSF, payment (including the administration fee)
must be made by credit card, certified cheque/bank draft, or Debit/cash in
person.
Payments Made by Credit Card
In our continued efforts to provide efficient customer service for students who
pay for courses using a credit card, the College will maintain an encrypted
version of the card on file to be used for future transactions. Students who
prefer that this information not be kept on file are asked to notify the
College in writing and this information will be removed.
Students who intend to pay using a third party credit card must fax in
authorization signed by the individual whose card is being used.
Assistance With Course Content
Instructor Support Line
(for e-learning and correspondence students)
Students
who have questions or require clarification pertaining to
course content only,
may call the Instructor Support Line at
1-866-444-5557, Monday–Friday, 9:30 am–4:00 pm.
Due to the volume of calls, students are advised to investigate other sources
of help such as the
Real Estate Encyclopedia,
the Provincial
Reference Manual,
this publication, and, the Education Forums.
(for
e-learning and correspondence students)
The
Education Forums are free and available to all e-learning, correspondence
students and instructors. The Forums Moderator reserves the right to edit
posted questions on courses and in some cases delete questions that are not in
the spirit for which the forum is intended. Education forums are accessible by
e-learning students directly from their online course and by correspondence
students through
their My Portfolio
account by
clicking the “Course History” link.
Click on the Course you are currently taking. This will provide access
to a link to the forum.
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Students are expected to attend 100% of the scheduled classroom hours.
Students attending less than 70% of the classroom hours will not be permitted
to write the examination and will be required to repeat the course.
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A student is granted access to an online course until the initially
scheduled examination date. Online privileges are not extended beyond the
initially scheduled examination date. For additional assistance, E-learning
students can purchase course reference materials, such as a workbook, from the
College.
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Courses may be cancelled, postponed, or added, depending on demand.
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Situations may arise that, in the opinion of the College, necessitate
the cancellation of a course, the alteration of start date, or some other
change that affects the timing, location, or duration of course offerings
outlined in the Real Estate Career Guide. The College will communicate such
changes to the student’s
My Portfolio
account. Students will be offered the option of either a refund or a transfer.
The College does not assume responsibility or liability concerning any
inconvenience, expense, or other resulting losses incurred by students due to
such changes.
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In case of adverse weather conditions,
the College
will make every effort to keep College Education
Centres open. If closings are necessary, the following local radio stations
will make cancellation announcements:
Toronto
CFRB
1010, CHUM 1050, CKSM (Mix 99.9)
London
BX93
92.7, CFHF 103, CJBK 1290, CKSL 1410
Peterborough
Country
105 FM, CKPT 1420, CKWF–The Wolf 101.5
Students
can also check their
My Portfolio
account or contact the College for updates.
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Classroom enrollment for all courses is limited, and
registration is on a first come, first served basis.
•
All classroom courses have a maximum class size of 30 students with the
exception of
RECO
Real Estate Update.
•
If enrollment exceeds established classroom size limits, additional
courses may be offered to accommodate waitlisted students.
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The
College reserves
all rights to cancel or reschedule courses. In such cases, students will
receive full refunds.
The
College
recommends the
HP 10B11
Financial Calculator for a number of courses. See the Real Estate Career Guide
which may be found on the College website at
www.oreacollege.com.
The
most recent edition of the Real Estate Encyclopedia and the Provincial
Reference Manual is required for all courses. Due
to government policy and regulatory changes, any and all course material may be
updated at any time without notice. Students are required to have current
reference material and may be required to purchase an updated copy of any or
all course material at any time, at their expense.
Important Shipping
costs outside
Ontario
must be paid by
the student.
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The fee for a transfer is $50 (payable upon request).
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Before requesting a transfer, check the College web site at
www.oreacollege.com
or the course description section of this publication for information regarding
course offerings.
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Students currently enrolled in an e-Learning, Correspondence or
Classroom course who wish to transfer to a later session must communicate this
request to the College a minimum of seven calendar days prior to the new
session start date.
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To withdraw from a course and receive a refund, notification must be
received by the College at least seven calendar days before the session start
date.
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Students who withdraw from the Phase 1 course within the timelines
stipulated above will be charged an administration fee of $150.00. Students who
withdraw from any Registration Education course other than Phase 1 will be
charged an administration fee of $100.00. No refunds are given for course
materials.
The
Phase 1 three-hour examination consists of multiple choice questions reflecting
workbook exercises, assignments and required readings. Examinations for all
courses subsequent to Phase 1 are of three hours’ duration and consist of
essay-style questions similar to workbook exercises and assignments.
Examinations
for self-directed students take place at College Examination Centres (see
below). Examinations for classroom students take place on the last scheduled
day of instruction. A student who does not write the scheduled examination will
be given a grade of
“0”
and the course transcript will reflect
‘fail’.
Students who do not write the scheduled examination or students who do not pass
this exam will be given one final opportunity to write the examination.
Exams
are held at the following College Examination Centres
across
Ontario
:
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Barrie
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London
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Sudbury
*
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Brampton
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New
Liskeard*
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Thunder Bay
*
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Dryden*
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North Bay
*
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Timmins
*
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Hamilton
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Oakville
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Toronto
-
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Kenora*
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Ottawa
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Don
Mills**
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Kingston
*
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Peterborough
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Windsor
|
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Kitchener
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Sault
Ste. Marie*
|
|
*
While every effort will be made to accommodate students requests for a
particular examination centre, the College reserves the right to assign and/or
reassign to examination centres based on availability.
**Examinations
are also held at the College–Don Mills location every Saturday.
Entry
into an examination room is permitted upon inspection of the student’s current
and valid photo identification and confirmation of the student’s name on the
examination roster
by the test administrator.
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The
Real Estate Encyclopedia
and the
Provincial Reference Manual
(tabs or notes affixed, glued or otherwise attached or inserted into the
publications
are prohibited).
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Calculator.
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Writing instruments.
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The
Real Estate Encyclopedia
in
CD-ROM.
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Baggage of any kind such as backpacks, handbags, tote bags, briefcases,
or luggage (see Important Note below).
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Study materials including notes, papers, study guides, scratch paper,
present/future value tables, or calculator manuals.
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Wireless electronic devices such as portable or hand-held computers,
electronic organizers, personal data assistants, cellular telephones, pagers,
headsets, or any other remote communication or photographic devices.
Important
Note:
If prohibited items are brought into the room, you will be required to place
them in a designated area away from the examination desk during the
examination. Should you refuse to comply, test administrators may request to
inspect your bag(s) to ensure that prohibited items are not carried into the
examination room. The College or the testing venue are not responsible for
stolen, lost, or damaged property.
For
test administration purposes, a closed circuit camera/video recording will be
in operation only during the time of an exam. Students are advised of
examination room monitoring by way of video surveillance notices which are
posted in designated classroom/examination rooms. Please direct your questions
or concerns about the privacy compliance practices of the
OREA
Real
Estate
College
to
privacy@orea.com.
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An examination represents 100% of a final mark.
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A final grade of 75% (minimum) must be achieved to successfully complete
each course.
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Students are granted two opportunities to write an examination: the
original scheduled date and, if necessary, one rescheduled date. If a failing
grade is received on the second attempt, the entire course must be repeated.
Rescheduling
Examinations
Classroom
students
are expected to write the scheduled classroom examination. If a student is
unable to write the examination on the scheduled date, a $50 non-refundable
administration fee will be charged to the student to reschedule the examination
date to a later date, which will count as the second and final opportunity to
write the examination. The request must be made at least seven calendar days
before the chosen examination date. If a student is unable to write the
examination on the rescheduled date,
the course must be paid for and repeated in its entirety.
E-learning
and Correspondence
students may select an examination date earlier
than the initially scheduled date provided that the request is made at
least seven calendar days before the chosen examination date. The first request
for an earlier date will be accommodated at no charge. If a student is unable
to write the examination on the rescheduled
date, and requests a new date, a $50 non-refundable administration fee
will be charged. However, if e-learning and
correspondence students reschedule their examination beyond the initially
scheduled date, a loss of the first attempt occurs and the new scheduled date
becomes the student’s second and final opportunity to write the examination.
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Students are required to select a preferred Examination Centre upon
enrollment for the course (see locations above).
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All examinations are based on a time limit of 3 hours.
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Students who arrive late are not permitted to write an examination. The
student automatically forfeits one out of the two opportunities permitted to
write the examination.
• Students
must present photo identification such as a driver’s licence or passport, and
their name must be included on the e-roster to write an examination.
There are no exceptions.
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Dates may be cancelled and/or Examination Centres may be closed without
notice due to unforeseen circumstances. This will not count as a missed
examination opportunity.
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The use of battery-powered portable or laptop computers and the
CD-ROM
version of the
Real Estate Encyclopedia
is only permitted in the classroom,
but
prohibited
during the examination.
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Completed examinations are the sole property of the College.
Anyone
who engages in misconduct and/or does not heed the
test administrator’s warning to discontinue inappropriate behavior may be
dismissed from the test centre and be given a mark of “zero” on the
examination. All of the following behaviours are considered to be misconduct:
•
Giving or receiving assistance of any kind to/from another student.
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Using any prohibited aids (prohibited aids are any device or material
that will be helpful in taking the exam. Examples include dictionaries,
conversion tables, notes affixed, glued or otherwise attached or inserted into
the Real
Estate Encyclopedia/
Provincial Reference Manual
etc.).
•
Attempting to take the exam for someone else.
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Failure to follow testing regulations or the instructions of the test
administrator.
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Creating a disturbance of any kind.
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Removing or attempting to remove examination questions and/or responses
(in any format) or notes about the exam from the testing room.
Students
who are found to be in breach of examination procedures will be subject to
disciplinary action. No right of appeal exists for discipline imposed as a
result of breaches of examination procedures. The discipline/appeal process is
documented and is available from the College.
The
College
Program Standards require that your identification
(ID)
meet all of the criteria listed below. There will be no exceptions to this
policy.
ID must:
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Be current and valid – it cannot be expired:
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Contain your photo:
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Be issued by a government agency; and
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Be a single document
Your
ID
will be inspected prior to the start of the examination. If your
ID
is determined to be invalid, you will not be admitted to the examination. Use
of an invalid
ID is
considered a violation of the College Program Standards and will result in
voiding of examination results.
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Examination results are processed in sequence and cannot be rushed to
facilitate enrollment in another course.
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It takes approximately three weeks to process a transcript.
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Transcripts are posted online and will be accessible by the student
through their
My Portfolio
account. Visit
www.oreacollege.com.
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Marks will not be provided by telephone or by fax.
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Transcripts will not be sent to a third party unless the student’s
written authorization and mailing instructions have been received by the
College.
Candidates
are required to read and abide by all applicable
College
Program Standards. Candidates must
abide by the test
administrators’ verbal instructions and by the acknowledgement printed on each
examination book.
Any
violation of the examination rules will result, at the very minimum, in a
student’s disqualification from the examination and potentially from the
College courses and examinations for a minimum period of one year.
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A student is granted two opportunities to write an examination. If the
minimum pass of 75% is not achieved on the first examination attempt, an
examination re-write date may be requested and scheduled.
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If a student fails an initial examination, an evaluation sheet will be
mailed. An official transcript will be sent to the student’s
My Portfolio
account. The evaluation sheet identifies areas that require further study. A
request for a re-write examination date with the desired Examination Centre
location must be made at least seven calendar days
before the examination date. There is a $50 non-refundable charge to
re-write an examination.
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If a student fails a re-write examination, the entire course must be
repeated.
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A review with an instructor may be requested only for failed
examinations.
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A request for a review must be made to the College. The student will be
charged a $50 non-refundable administration fee payable
at the time of the request.
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The request must be made to the College within three months of the date
of the examination.
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Students who request an examination review will be given the opportunity
to meet with an instructor. The instructor will provide an overview of
curriculum which requires further study, discuss the problem areas and indicate
specific course material which must be reviewed to succeed in identified
topics. Please be advised that in the course of the exam review session,
students will not be provided access to specific examination
questions/solutions.
Rush
Marking
·
Rush marking is available only to students in the Articling Phase whose renewal
registration with the Real Estate Council of
Ontario
is
in jeopardy.
·
Students who wish to have their examinations rush marked are asked to contact
the College. A non-refundable administration fee of $50 will be processed to
facilitate this request.
If
you have a documented visual, physical, hearing, or learning
disability that would prevent you from taking the examination under standard
conditions, you may request special testing accommodations and arrangements.
Students
with physical and/or learning disabilities must provide documentation from a
licensed professional who is treating the existing disability.
In
considering your request for special accommodations, the College is guided by a
sense of fairness. Special accommodations are granted to give you the
opportunity to be examined in an equivalent manner with other students, but not
to provide an advantage over other students. Special accommodation requests
will be handled on a case-by-case basis.
The College
reserves the right to amend course schedules, fees, content, policies,
standards, workbooks, encyclopedias, provincial reference manuals, and other
reference materials without notice at its sole and absolute discretion.
Students may be required at any time to purchase new course materials or incur
other expenses during their program, due to such changes.
The
College will not be liable whatsoever
for any interruption or cancellation of academic activities set forth in this
guide and any related online or print publications.
Where
a student is unable to complete Phases 1, 2 and 3 within the 18-month timeline,
due to medical circumstances, an opportunity may be given to the student to
challenge the examination(s) for course(s) successfully completed (Phase 1
and/or Phase 2). The challenge exam(s) must be written within three months of
the 18-month expiry date. Eligibility for this provision is at the sole and
absolute discretion of the College.
Important The
Income Tax Act
provides that tuition fees do not include any fee or charge levied for property
to be acquired by the student. Therefore, course materials are not tax
deductible. Income Tax receipts issued by the College show the deductible
tuition amount, which does not include the cost of course materials.
The
only exception allowed by the Canada Revenue Agency pertains to
e-learning/correspondence courses where the cost of course materials is
considered part of the tuition. Therefore, for e-learning/correspondence
courses only, an income tax receipt is issued for the combined costs of tuition
and course materials.
•
Income tax receipts will be sent to the student’s
My Portfolio
account.
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Income tax receipts/duplicates are issued by the Institution where the
course was taken.
The
education prerequisites for each individual course are
indicated under specific course descriptions on the
OREA Real Estate College website.
Privacy
Policy The
OREA
Real
Estate
College
complies
with the federal Personal Information Protection and Electronic Documents Act (“PIPEDA”).
The practices, procedures and policies concerning the collection, use and
disclosure of personal information provided to the
OREA
Real Estate College can be found in the
OREA
Privacy Policy at
www.orea.com
and
www.oreacollege.com.
Your
Personal Information The
OREA
Real Estate College uses the personal information provided verbally or in
writing by Students and Members upon application for enrolment into education
courses (and which may be provided during the period of enrolment) for the
purposes of providing licensing education to Students and continuing education
to members and to facilitate their membership in
RECO.
Updating
and Changing your Personal Information Students
are responsible to communicate changes to their personal information to the
College. Your contact information may be updated through the
My Portfolio
account. However, name changes must be made in writing and accompanied by
official documentation, such as an affidavit or a notarized photocopy of a
marriage certificate.
Your
Consent Your
provision of personal information to the College means that you agree and
consent to the collection, use and disclosure of your personal information in
accordance with the
OREA Privacy
Policy. If you do not agree, you are requested not to provide personal
information to
OREA.
You may wish to note that, in most instances, information or services can only
be offered if you provide personal information to
OREA.
If you choose not to provide us with any required personal information,
OREA
may not be able to offer you those products, services or information.
Third
Parties The
College may disclose personal information of Members and Students to
RECO
for educational purposes and may disclose personal information of Members and
Students to organizations that perform services on its behalf (such as mailing
houses for shipment of educational materials or Member products). Your
education information, such as course history and course transcripts, will not
be released to a third party, other than to
RECO,
without your express consent.
Please
direct your questions or concerns about the privacy compliance practices of the
OREA
Real
Estate
College
, to
privacy@orea.com
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To receive a transcript acknowledging completion of a
RECO
Real Estate Update
course, full attendance is required.
•
Students must swipe in at the start of the course and swipe out at the
conclusion. Students are advised to arrive at least 15 minutes early. The class
will start promptly.
•
Students who arrive late will not receive credit and will have to
re-register and pay the full fee to repeat the course.
See
also
Examination
section re: Students With Special Needs.
Students
having special needs due to physical or learning disabilities must inform the
College in writing of special requirements when enrolling for a course.
The
College recognizes
that there are many religious holidays and advises students to notify
instructors in
advance
if there is a conflict between a special holiday and classroom commitment.
Please
submit exceptional circumstance requests in advance to the College in
writing.
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A registered student with a student identification number is prohibited
from requesting a new registration or profile, either online or by any other
methods. Creation of a duplicate registration or profile may result in
inaccurate transcript information and a student will be charged an administration
fee of $50 by the College to correct the problem.
All
fees are subject to change without notice. Individual course
fees are listed on course descriptions pages which may be found on the OREA
Real Estate College website..
If
the student attempts to enroll in a specific course and it is full, the student
must enroll in another available course. Only then will the student be allowed
to be waitlisted for the requested course. If it becomes available, a
communication will be sent to the student’s
My Portfolio
account and if the student wishes to do so, a transfer into the waitlisted
course will take place. Additional courses are added continuously throughout
the year to accommodate wait-listed students and market demand. However, there
is no guarantee that waitlist requests
will be accommodated.
For
maximum flexibility, students may avail themselves of our self-study learning
options.
•
The College
reserves all rights to make changes to standards and policies at any time
without notice. This can include, but is not exclusive to: determining the
applicability of standards and policies in relation to an individual;revising
the location, availability and/ or timing of courses and examinations; and,
revising program requirements and fees at any time.
•
The College
reserves all rights to make final interpretations of all standards and
policies relating to the Real Estate Career Guide,
College
curriculum materials and notices. Areas of academic dishonesty such as
plagiarism, cheating, impersonation, and coaching another student during the
examination will not be tolerated. Any violation of the examination rules will
result, at the very minimum, in a student’s disqualification from the
examination and potentially from
the College
courses and examinations for a minimum period of one year. A procedure is in
place to give students the opportunity to appeal discipline decisions resulting
from alleged cheating. No appeal is available for discipline imposed as a
result of breaches of examination procedures. An example would include
affixing, gluing or otherwise attaching notes to the Real Estate
Encyclopedia/Provincial Reference Manual. The Discipline and Appeal process is
documented and is available from the College.
Students
are required to do the readings and to complete exercises and assignments as
part of the learning process.
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